Debra Wolff
About Debra Wolff
Debra Wolff is a Manager of Client Success for SMB Retail at Gannett | USA TODAY NETWORK, with over 17 years of experience in technician support and software development. She has held various roles within the company since 2015 and has also started a business selling gluten-free food products.
Work at Gannett
Debra Wolff has held multiple positions at Gannett | USA TODAY NETWORK since 2015. She currently serves as Manager Client Success - SMB Retail, a role she has occupied since 2021. Prior to this, she worked as Team Lead - Client Success Manager from 2019 to 2021 and as Client Success Manager from 2018 to 2021, both in the Rochester, New York Area. Her earlier roles include Account Executive for eight months in 2015 and Account Coordinator for three months in the same year, followed by another two years as Account Coordinator from 2016 to 2018.
Education and Expertise
Debra Wolff studied at Monroe Community College, focusing on Liberal Arts and Sciences/Liberal Studies from 1996 to 1998. She possesses over 17 years of experience in technician support, documentation creation, and software/web development, utilizing languages such as VB and PHP/HTML. She is proficient in MS Office, networking, and troubleshooting Windows XP issues. Currently, she is pursuing technical certificates in Windows 7 and MS Office 2010.
Background
Debra Wolff has a diverse professional background that includes significant experience in client success and account management roles. Her work at Gannett | USA TODAY NETWORK has allowed her to develop skills in client relations and support. Additionally, she started a business selling Tastefully Simple products, which features a gluten-free product line and focuses on ready-to-make food items requiring minimal ingredients.
Professional Skills
Debra Wolff is skilled in various technical and client-facing areas. Her expertise includes technician support, documentation creation, and software/web development. She has demonstrated proficiency in MS Office applications and networking, along with problem-solving capabilities related to Windows XP. Her ongoing training for technical certificates indicates a commitment to professional development in technology.