Judy Pfau Hull
About Judy Pfau Hull
Judy Pfau Hull is an experienced Events Sales Representative with a background in inside sales and customer success. She has worked for several companies in the Rochester, New York Metropolitan Area and has contributed to the development of training resources and operational procedures.
Work at Gannett
Judy Pfau Hull has been employed at Gannett | USA TODAY NETWORK as an Events Sales Representative since 2021. In this role, she focuses on sales related to events, leveraging her extensive experience in customer service and sales. Her position involves engaging with clients to understand their needs and providing tailored solutions to enhance their event experiences.
Current Role at Coolfront Technologies
Since 2015, Judy Pfau Hull has worked at Coolfront Technologies as an Inside Sales Representative and Customer Success Specialist. In this dual role, she is responsible for driving sales and ensuring customer satisfaction. Her contributions include assisting customers in transitioning to new platforms and tools, enhancing their overall experience with the company's products.
Previous Experience at EMA Design Automation
Judy Pfau Hull served as an Inside Sales Representative at EMA Design Automation from 2003 to 2014. During her eleven years in this role, she collaborated with internal applications engineers and sales teams to develop new solutions. Her efforts were instrumental in successfully moving customers to newer platforms and tools, demonstrating her ability to adapt to evolving technology.
Educational Background
Judy Pfau Hull holds a Bachelor of Science degree in Health Services/Allied Health/Health Sciences from SUNY Brockport. Additionally, she earned an Associate of Arts degree in Individual Studies from the State University of New York College of Agriculture and Technology at Morrisville. Her educational background provides a foundation for her career in sales and customer service.
Achievements in Customer Service
Throughout her career, Judy Pfau Hull has earned numerous five-star ratings for excellence in customer service and support related to technology products. She played a significant role in defining operating procedures and systems essential for scaling business operations and onboarding new hires. Additionally, she developed a self-guided training manual that became the foundation for the company's online training tool.