Kayla Fox
About Kayla Fox
Kayla Fox is a Customer Success Manager at Gannett | USA TODAY NETWORK, where she has worked since 2020. She has a background in communications and marketing, with previous roles at various media and retail organizations.
Current Role at Gannett
Kayla Fox has been serving as a Customer Success Manager at Gannett | USA TODAY NETWORK since 2020. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Her expertise in communications and public relations aids in her ability to effectively address client needs and foster positive interactions.
Previous Experience
Prior to her current position, Kayla Fox held several roles that contributed to her professional development. She worked as a Promotions Assistant at WDVM TV localDVM.com from 2018 to 2019. She also served as an Advertising Sales Assistant at Herald-Mail Media in 2020. Earlier, she gained experience as a Sales Associate at The Bon-Ton Stores, Inc. in 2016, and as a Marketing and Social Media Coordinator at Destination Arts! in 2017.
Education and Expertise
Kayla Fox studied Communications at Immaculata University, where she earned a Bachelor of Arts (B.A.) degree from 2015 to 2017. She also completed a year of study in Communications at Wilson College from 2014 to 2015. Additionally, she attended Hagerstown Community College, focusing on General Studies from 2012 to 2013. Her academic background is complemented by a minor in graphic arts, enhancing her skills in visual communication.
Skills and Competencies
Kayla Fox possesses expertise in Adobe Photoshop and Illustrator, which allows her to create visually appealing marketing materials. She has strong public speaking skills, facilitating effective communication with both clients and team members. Her focus on journalism and public relations equips her with the necessary skills to manage client relationships and media interactions effectively.
Background
Kayla Fox began her career in retail and has progressively moved into roles that emphasize customer success and marketing. Her early experiences in sales and promotions laid the groundwork for her current position at Gannett. She has worked in various capacities that have allowed her to develop a diverse skill set applicable to customer success and communication.