Steven Mullarkey
About Steven Mullarkey
Steven Mullarkey is an engineer with extensive experience in problem management and application deployment. He has worked at Gannett | USA TODAY NETWORK since 2016 and previously held various roles at Gannett Media Technologies International.
Work at Gannett
Steven Mullarkey has held multiple positions at Gannett and its subsidiaries since 2012. He began his career at Gannett Media Technologies International as a Technical Services Specialist, where he worked for 10 months. He then transitioned to a Support Analyst role at the same company for one year. In 2014, he served as Team Lead for Advanced Services for six months before moving to Gannett | USA TODAY NETWORK. There, he worked as a Service Level Manager for two years and has been an Engineer since 2016. His current role involves managing production barriers and creating scripts to support application deployments.
Education and Expertise
Steven Mullarkey earned a Bachelor of Science in Business Administration with a focus on Information Technology from Old Dominion University, where he studied from 2005 to 2010. He also attended Ocean Lakes High School from 2001 to 2005. His expertise includes managing issues related to vendor releases, defects, and bottlenecks in production environments. He is skilled in event management functions, including issue escalation and market notifications, and collaborates with stakeholders and development teams on various projects.
Background
Steven Mullarkey's professional background includes extensive experience in technical support and engineering roles. He began his career in the technology sector in 2012 and has progressively taken on more responsibilities within Gannett. His work has involved diagnosing complex problems across various layers, including browser, application, database, and network. He has developed a strong foundation in coordinating with business stakeholders and technical teams to address operational challenges.
Achievements
Throughout his career, Steven Mullarkey has contributed to improving workflows and application deployments through scripting and process enhancements. His role in event management has involved critical functions such as escalating issues and updating leadership on production status. His ability to investigate and resolve technical issues has been instrumental in maintaining service levels and operational efficiency within the organizations he has worked for.