Aidan Galvez
About Aidan Galvez
Aidan Galvez is a Guest Experience Representative with expertise in customer service and online sales optimization. He has a background in product listing creation, SEO, and managing online marketplaces.
Current Role at Madison Square Garden
Aidan Galvez currently serves as a Guest Experience Representative at Madison Square Garden Entertainment Corp. since 2023. In this role, he focuses on enhancing customer interactions and ensuring a positive experience for guests attending events. His responsibilities include managing the help desk in private suites during events, where he addresses inquiries and assists guests with their needs.
Previous Experience at Chick-fil-A
Prior to his current position, Aidan worked at Chick-fil-A Restaurants as a Team Member from 2021 to 2022 in Westbury, New York. During his year of service, he developed skills in customer service and team collaboration, contributing to a positive dining experience for customers.
Education Background
Aidan Galvez completed his high school education at Kellenberg Memorial High School, earning a High School Diploma from 2018 to 2022. He is currently pursuing a Bachelor of Business Administration (BBA) in Business Administration and Management at St. John's University, with an expected graduation in 2026.
Skills in SEO and eCommerce
Aidan possesses skills in product listing creation and SEO optimization, which he applies to enhance online sales and visibility. He has experience in keyword research and marketing strategy specifically for eCommerce platforms. His expertise extends to managing online marketplaces such as eBay, Etsy, and Amazon Seller Central.
Experience at Radio City Music Hall
Aidan briefly worked as a Seasonal Temp Usher at Radio City Music Hall under Madison Square Garden Entertainment Corp. in 2022. His role involved assisting guests and ensuring a smooth experience during events, contributing to his overall customer service skills.