Alyssa Palmer
About Alyssa Palmer
Alyssa Palmer is a Manager at Madison Square Garden Entertainment Corp., where she oversees ticketing operations for major venues. She has a background in live entertainment, having held various roles at Live Nation Entertainment and The Madison Square Garden Company.
Current Role at Madison Square Garden
Alyssa Palmer currently serves as a Manager at Madison Square Garden Entertainment Corp. since 2021. In this role, she oversees ticketing operations for several major venues, including Madison Square Garden, Beacon Theatre, Radio City Music Hall, The Hulu Theater, The Chicago Theatre, and the Boston Calling Music Festival. Her responsibilities encompass managing ticket sales and ensuring operational efficiency within these prominent entertainment venues.
Previous Experience in Live Entertainment
Alyssa Palmer has extensive experience in the live entertainment industry. She began her career at Live Nation Entertainment, where she held various positions including Premium Seats Sales Intern, Box Office Manager for Clubs & Theaters, Ticket Operations Coordinator/Event Supervisor, and Box Office Manager for North American Concerts. Her tenure at Live Nation spanned from 2013 to 2018, providing her with a solid foundation in ticketing and operational management.
Education and Academic Background
Alyssa Palmer earned her Bachelor's Degree in Communication and Media Studies from Quinnipiac University, where she studied from 2010 to 2014. In addition to her major, she also pursued a Minor in Management during her time at the university. Furthermore, she briefly studied at Richmond University in Florence in 2012, enhancing her educational experience.
Skills and Expertise in Ticketing Operations
Alyssa possesses strong operational skills and a passion for live entertainment. She is proficient in Ticketmaster Host and TMOne, and has basic knowledge of Archtics. Her ability to quickly learn and adapt has contributed to her effectiveness in managing ticketing operations across various venues.
Background in Box Office Management
Prior to her current role, Alyssa Palmer worked as a Bookings Coordinator at The Madison Square Garden Company from 2018 to 2020. She also served as Assistant Box Office Manager at Kings Theatre for five months in 2015. Her background in box office management has equipped her with the skills necessary to oversee ticketing operations effectively.