Andres Roque
About Andres Roque
Andres Roque is a Customer Experience Lead at Madison Square Garden Entertainment Corp., where he has worked since 2018. He has a background in engineering and project management, having previously held roles at KBR, Inc., PC Construction Company, and Pei Wei Asian Diner.
Current Role at Madison Square Garden
Andres Roque serves as the Customer Experience Lead at Madison Square Garden Entertainment Corp. since 2018. In this role, he focuses on enhancing customer interactions and overall satisfaction within the entertainment venue. His responsibilities include developing strategies to improve service delivery and ensuring a positive experience for all guests. His tenure at Madison Square Garden spans six years, indicating a commitment to the organization and its mission.
Previous Experience at KBR, Inc.
Prior to his current position, Andres Roque worked at KBR, Inc. as a Construction Coordinator from 2013 to 2015. During his two years in the West Palm Beach, Florida area, he managed various construction projects, ensuring they met quality standards and timelines. This role provided him with valuable experience in project management and coordination within the construction industry.
Experience at PC Construction Company
Andres Roque was employed at PC Construction Company as a Project Engineer from 2015 to 2018. His three-year tenure in the Washington D.C. Metro Area involved overseeing engineering projects, collaborating with teams to ensure successful project execution. This position allowed him to further develop his skills in project management and engineering principles.
Educational Background in Engineering
Andres Roque studied Mechanical Engineering at Florida Atlantic University, where he earned a Bachelor of Science degree from 2013 to 2015. Prior to that, he attended Palm Beach State College, achieving an Associate of Science in Mechanical Engineering from 2012 to 2014. His educational background provides a solid foundation in engineering concepts and practices.
Early Career as Kitchen Manager
Before entering the engineering and construction fields, Andres Roque worked as a Kitchen Manager at Pei Wei Asian Diner from 2011 to 2013 in the Orlando, Florida area. This role involved overseeing kitchen operations, managing staff, and ensuring food quality and safety standards were met. His experience in the food service industry contributed to his management skills.