Axl Frisina
About Axl Frisina
Axl Frisina is a Guest Experience Representative at The Madison Square Garden Company, where he has worked since 2019. He holds a Bachelor of Science in Sports & Entertainment Management and has experience in various roles within the sports and entertainment industry.
Current Role at Madison Square Garden
Axl Frisina serves as a Guest Experience Representative at The Madison Square Garden Company, a position he has held since 2019. In this role, he is responsible for enhancing the guest experience during events at one of the most iconic venues in the world. His work involves direct interaction with guests, addressing inquiries, and ensuring a positive atmosphere during events in the Greater New York City Area.
Previous Experience in Customer Service
Prior to his current role, Axl Frisina gained valuable experience in customer service through various internships. He interned at Allied Universal Security Services in Wilmington, DE, for three months in 2017, where he developed skills in security and customer interaction. Additionally, he worked as a customer representative at the Jacob Javits Convention Center in New York City, focusing on Exhibitor's Solutions, further enhancing his customer service expertise.
Education and Academic Background
Axl Frisina studied at Neumann University from 2014 to 2019, where he earned a Bachelor of Science in Sports & Entertainment Management. He also pursued a Master's degree in Sport Business during his time at the university. His academic background provided him with a solid foundation in the sports and entertainment industry, equipping him with the knowledge necessary for his career.
Experience in Sports Instruction
Axl Frisina has experience as an instructor at Goody Hockey Camp, where he taught hockey skills to participants. This role allowed him to share his passion for the sport and contribute to the development of young athletes. His background in playing both ice and roller hockey at Neumann University further complements his instructional experience.
Internship Experience in Sports Facilities
In addition to his role at Madison Square Garden, Axl Frisina interned at Marple Sports Arena in Broomall, PA, for five months in 2019. This internship provided him with hands-on experience in a sports facility environment, enhancing his understanding of operations within the sports industry.