Dane Holt Jr.
About Dane Holt Jr.
Dane Holt Jr. is a Guest Services Manager at Madison Square Garden Company, where he focuses on enhancing the guest experience. He has a diverse background in athletic operations and event programming, with previous roles at Major League Soccer and various educational institutions.
Current Role at Madison Square Garden
Dane Holt Jr. serves as the Guest Services Manager at Madison Square Garden, a position he has held since 2019. In this role, he focuses on providing an exceptional guest experience by leading and directing Guest Relations employees. He coordinates and manages communications between fans and employees, addressing customer concerns, feedback, and questions efficiently and in a timely manner.
Previous Experience in Athletic Operations
Dane Holt Jr. has a diverse background in collegiate and professional athletic operations. He worked at Major League Soccer as a Coordinator in Tournament Operations for 10 months in 2016-2017. Additionally, he served as the Director of Sports and Fitness at Madison Square Boys & Girls Club from 2017 to 2018 and held various internships in baseball and basketball operations, including positions at Major League Baseball and Metro Atlantic Athletic Conference.
Education and Expertise
Dane Holt Jr. earned a Bachelor of Science in Management from North Carolina Agricultural and Technical State University, completing his studies from 2005 to 2010. He furthered his education by obtaining a Master of Science in Sport Management from St. John's University, where he studied from 2014 to 2015. His academic background supports his expertise in managing athletic operations and guest services.
Career Development and Training
Before his current role, Dane Holt Jr. gained valuable experience in various positions. He worked as a Management Trainee at Enterprise Rent-A-Car from 2012 to 2014 and as a Graduate Assistant in Facilities and Event Programming at St. John's University from 2014 to 2015. He also served as a Learning Coach at Harlem RBI for three months in 2014, which contributed to his development in managing teams and events.
Real Estate Involvement
In addition to his work in guest services and athletic operations, Dane Holt Jr. has been a Licensed Realtor at Keller Williams Realty, Inc. since 2019. This role allows him to apply his management skills in the real estate sector while continuing to engage with clients and provide service in a different capacity.