Eleanor (Ellie) Ross, Pmp, Csm
About Eleanor (Ellie) Ross, Pmp, Csm
Eleanor (Ellie) Ross is the Director of Business Operations at Madison Square Garden Entertainment Corp., where she has worked since 2019. With a diverse background in business management and extensive experience in the gaming industry, she has held various roles, including Senior Producer at ZeniMax Online Studios and Associate Development Manager at Mythic Entertainment.
Current Role at Madison Square Garden
Eleanor Ross currently serves as the Director of Business Operations at Madison Square Garden Entertainment Corp. since 2019. In this role, she is responsible for managing a team of 33 testers, focusing on enhancing team productivity by removing blockers. She conducts monthly one-on-one meetings with team members to ensure continuous performance improvement and provides written performance reviews annually, along with ongoing performance analysis throughout the year.
Previous Experience at ZeniMax Online Studios
Prior to her current position, Eleanor Ross worked at ZeniMax Online Studios as the Senior Producer of Art Production Pipeline from 2010 to 2019. During her nine years there, she contributed to various projects in the gaming industry, leveraging her skills in project management and team leadership.
Educational Background
Eleanor Ross has a diverse educational background. She earned a Bachelor's degree in Business Management from the University of Phoenix Online, studying from 2001 to 2003. She then pursued a Master's degree in Organizational Development at the same institution from 2003 to 2004. Earlier, she studied Early Childhood Education and Clinical Psychology at Towson University from 1989 to 1992.
Skills and Specializations
Eleanor Ross specializes in grant writing for non-profits, showcasing a unique skill set that extends beyond typical business operations. She has over five years of experience using Agile methodologies in game development, having served as both a scrum master and team member. Additionally, she has mediation skills, which enable her to resolve conflicts and facilitate effective communication within teams.
Career Progression and Roles
Eleanor Ross has held various roles throughout her career. She worked as a Senior Executive Administrative Assistant at Brown Capital Management from 2004 to 2006 and as an Associate Development Manager at Mythic Entertainment from 2006 to 2010. She also briefly served as a Service Owner for BNET at Bethesda Softworks in 2019. Her career reflects a steady progression through roles that emphasize leadership, management, and operational efficiency.