Elissa Masin
About Elissa Masin
Elissa Masin is a Production Coordinator at Madison Square Garden Entertainment Corp., where she has worked since 2021. She holds a Bachelor's degree in Tourism, Event, and Recreation Management from the University of Florida and has experience in service, retention, and event management roles.
Current Role at Madison Square Garden
Elissa Masin serves as a Production Coordinator at Madison Square Garden Entertainment Corp. since 2021. In this role, she has been instrumental in managing production logistics and ensuring smooth operations for events held at the venue. Her responsibilities include coordinating with various teams to facilitate event execution and enhance overall guest experience.
Professional Background
Before her current position, Elissa Masin transitioned from a service-focused role to production coordination. She worked at The Madison Square Garden Company as a Coordinator in Service and Retention, where she facilitated collaboration between the NY Knicks premium accounts service team and various departments. Her earlier experience includes roles as a Sales Account Coordinator at Horizon Group USA and as a Crew Member at Stephen C. O'Connell Center.
Education and Expertise
Elissa Masin earned a Bachelor's degree in Tourism, Event, and Recreation Management from the University of Florida, completing her studies from 2016 to 2020. This educational background has equipped her with the skills necessary for her roles in event management and production coordination.
Experience in Event Management
Elissa Masin has significant experience in event management, having worked as a Summer Student Associate on the Event Management Team at The Madison Square Garden Company in both 2018 and 2019. In these roles, she gained hands-on experience in coordinating events and understanding the operational aspects of large-scale productions.
Relationship Development with Clients
In her current role, Elissa Masin has developed meaningful relationships with premium season ticket members at Madison Square Garden. This aspect of her work emphasizes her commitment to enhancing customer satisfaction and retention through effective communication and service delivery.