Jack De Stefano
About Jack De Stefano
Jack De Stefano is a Manager of Venue Tours at Madison Square Garden Entertainment Corp., recognized for his decisive leadership and innovative process design. He promotes an employee-centric culture while managing substantial budgets and focusing on both individual and organizational growth.
Current Role at Madison Square Garden
Jack De Stefano serves as the Manager of Venue Tours at Madison Square Garden Entertainment Corp. since 2021. In this role, he is responsible for overseeing the venue tour operations, ensuring a seamless experience for visitors. His leadership focuses on process design and resolving long-standing operational issues. He emphasizes an employee-centric work culture, balancing individual and organizational growth.
Previous Experience at Escape the Room
Prior to his current position, Jack De Stefano worked as the Director of Operations and Regional Manager at Escape the Room from 2013 to 2019. In this capacity, he played a key role in managing operations and enhancing customer experiences. His promotion to operations leader in a start-up environment allowed him to develop viable solutions that improved the overall customer journey.
Background in Facility Services
Jack De Stefano began his career as an Administrative/Operations Manager at Temco Facility Services from 2009 to 2013. His responsibilities included managing daily operations and contributing to process improvements. This experience laid the foundation for his future roles in operations management and leadership.
Education and Academic Background
Jack De Stefano earned a Bachelor of Arts degree in Economics and Politics from New York University, completing his studies from 2005 to 2009. This educational background provided him with a strong foundation in economic principles and political frameworks, which he applies in his professional roles.
Financial Management Expertise
In his current and previous roles, Jack De Stefano has managed budgets exceeding $10 million. His responsibilities include overseeing payroll, profit and loss (P&L) statements, and ensuring financial solvency. He develops strategic roadmaps aimed at achieving return on investment (ROI) through cost-efficient expansion planning.