John Buschhorn
About John Buschhorn
John Buschhorn serves as the Director of Box Office Systems & Processing at Madison Square Garden, where he oversees ticket mailings for over 12,000 accounts. He has extensive experience in ticket operations, having previously held leadership roles at Ticketmaster and the New York Jets.
Current Role at Madison Square Garden
John Buschhorn serves as the Director of Box Office Systems & Processing at Madison Square Garden. He has held this position since 2008, contributing to the management of ticket systems and processing for a major entertainment venue. His responsibilities include overseeing the coordination of ticket mailings for over 12,000 accounts. Buschhorn interacts with teams and outside vendors to ensure timely scheduling of mailings and offers, demonstrating his commitment to operational efficiency.
Previous Experience in Ticket Operations
Before joining Madison Square Garden, John Buschhorn held significant roles in ticket operations. He worked at the New York Jets as the Director of Ticket Operations from 1994 to 2008, where he managed various aspects of ticketing for the organization. Prior to that, he served as Vice President & General Manager at Ticketmaster from 1983 to 1994, gaining extensive experience in the ticketing industry over an 11-year period.
Education and Academic Background
John Buschhorn has a diverse educational background. He studied at Resurrection Ascension School and graduated with a diploma. He continued his education at Christ the King Regional High School, where he also achieved a diploma. Buschhorn is currently pursuing an Associate of Arts degree in Marketing at Queensborough Community College. Additionally, he holds a Bachelor of Business Administration in Advertising & Public Relations from Baruch College.
Expertise in Ticket Distribution and Management
John Buschhorn possesses expertise in several key areas related to ticket distribution and management. His skills include ticket distribution and reconciliation, project management, and customer service. Throughout his career, he has managed staff sizes ranging from 2 to 200 people, showcasing his ability to lead teams effectively in various operational contexts.
Professional Responsibilities and Skills
In his current role, John Buschhorn is responsible for the daily processing of payments to ensure timely deposits. His work involves coordinating ticket mailings and managing relationships with vendors and internal teams. Buschhorn's extensive experience in the ticketing industry and his academic background in marketing and business administration contribute to his effectiveness in this role.