Justin Camara
About Justin Camara
Justin Camara serves as the Manager of Guest Services at Madison Square Garden Entertainment Corp., bringing over a decade of experience in enhancing customer experiences in the entertainment industry.
Current Role in Guest Services
Justin Camara currently serves as the Manager of Guest Services at Madison Square Garden Entertainment Corp., a position he has held since 2022. In this role, he oversees the guest services operations, ensuring a high standard of customer experience at one of the most renowned entertainment venues. His responsibilities include managing staff, addressing guest inquiries, and implementing service improvements.
Previous Experience at Madison Square Garden
Prior to his current role, Justin worked at Madison Square Garden Entertainment Corp. as an Arena Guest Services Supervisor from 2018 to 2020 and later as a Guest Services Supervisor from 2021 to 2022. His tenure at these positions allowed him to develop a strong foundation in guest services management, contributing to the overall operational efficiency of the venue.
Background in Sports and Entertainment
Justin has a diverse background in the entertainment industry, particularly in managing guest services at high-profile venues. He has experience working at Yankee Stadium as a Guest Relations Ambassador for six months in 2015, where he engaged with fans and enhanced their game-day experiences. His work at The Beacon Theatre further solidified his expertise in customer service within entertainment settings.
Education and Qualifications
Justin holds a Master of Arts in Executive Leadership from Liberty University, which he completed from 2018 to 2019. He also earned a Bachelor of Business Administration from City University of New York-Herbert H. Lehman College, studying Business, Management, Marketing, and Related Support Services from 2013 to 2017. His educational background supports his practical experience in guest services management.
Career Development in Guest Services
With over a decade of experience in the guest services field, Justin has demonstrated a long-term commitment to enhancing customer experiences. His career progression from a People Manager at McDonald's to various supervisory roles and ultimately to Manager of Guest Services illustrates his comprehensive understanding of guest services operations and leadership skills.