Kelvin Benson
About Kelvin Benson
Kelvin Benson is a certified ServiceNow Administrator with extensive experience in operational administration support for the ServiceNow system. He has worked for various organizations, including Madison Square Garden Entertainment Corp. and INAP, and holds a Bachelor of Science in Computer Information Systems from Alabama State University.
Current Role at Madison Square Garden
Kelvin Benson currently serves as a ServiceNow Administrator at Madison Square Garden Entertainment Corp. since 2022. In this role, he is responsible for the operational administration support of the ServiceNow system. His work involves managing all modules and system components, ensuring the platform meets the needs of the organization. He operates within an integrated Information Technology service team, focusing on supporting the operational needs of clients' IT users.
Previous Experience at INAP
Before joining Madison Square Garden, Kelvin Benson worked at INAP as an Application Administrator from 2021 to 2022. During his one-year tenure in the Atlanta Metropolitan Area, he provided day-to-day operational administration support for the ServiceNow system. His focus included supporting the OCIO ServiceNow implementation, which contributed to the effective use of the platform within the organization.
Career Background in IT Support
Kelvin Benson has a diverse background in IT support roles. He worked as a Helpdesk Engineer at Network Solutions and Technology from 2014 to 2019, where he spent five years in Dunwoody, Georgia. Following this, he served as an IT Support Administrator at BlueLinx Corporation for four months in 2019. He then transitioned to OneDigital as a Support Engineer from 2019 to 2021, working for two years in the Greater Atlanta Area.
Education in Computer Information Systems
Kelvin Benson earned a Bachelor of Science (BS) degree in Computer Information Systems from Alabama State University. His studies spanned from 2009 to 2013, providing him with a solid foundation in information technology principles and practices. This educational background supports his extensive experience in operational administration and IT support.