Kevon J.
About Kevon J.
Kevon J. works in Guest Services at Madison Square Garden Entertainment Corp., where he ensures guest environments meet standards before events. He has previous experience in customer support and intake representation, and has studied Computer Science and Economics.
Current Role at Madison Square Garden
Kevon J. currently serves in Guest Services at Madison Square Garden Entertainment Corp., a position he has held since 2023. His responsibilities include ensuring that all guest environments comply with MSG standards prior to events at prestigious venues such as Radio City Hall and Beacon Theater. He plays a key role in facilitating unique interactions with team members and selected guests during events featuring the NY Knicks and NY Rangers. Additionally, he is responsible for escorting and accommodating high-priority guests, including executive partners and notable individuals, enhancing the overall guest experience.
Previous Experience at eBay Enterprise
Before joining Madison Square Garden, Kevon J. worked at eBay Enterprise, Inc. as a Customer Support representative from 2014 to 2016. This role was based in Melbourne, Florida, where he provided on-site support for customers. His experience in customer service during this period contributed to his skills in managing guest interactions and addressing customer needs effectively.
Experience at eviCore Healthcare
Kevon J. transitioned to eviCore Healthcare as an Intake Representative from 2016 to 2017, also in Melbourne, Florida. In this role, he was responsible for managing intake processes, which involved interacting with clients and ensuring their needs were met efficiently. This experience further developed his communication and organizational skills.
Field Technician Role at Total Fire Protection
From 2018 to 2019, Kevon J. worked as a Field Technician at Total Fire Protection in Brooklyn, New York. His role involved on-site technical responsibilities, contributing to his diverse skill set and experience in various work environments.
Education in Computer Science and Economics
Kevon J. studied at Eastern Florida State College, where he pursued a degree in Computer Science and Economics, achieving a General Associate of Arts (AA). His educational background provides him with a solid foundation in analytical thinking and problem-solving, which are valuable in his current and previous roles.