Kristen Mauro
About Kristen Mauro
Kristen Mauro is a Guest Relations Coordinator at Madison Square Garden Entertainment Corp., where she has worked since 2021. She has a background in guest services and sales, with previous roles in various organizations, including Madison Square Garden, Horizon Impressions, and Live Nation Entertainment.
Current Role at Madison Square Garden
Kristen Mauro serves as the Guest Relations Coordinator at Madison Square Garden Entertainment Corp. She has held this position since 2021. In her role, she focuses on enhancing the guest experience and ensuring customer satisfaction at one of the most iconic venues in the entertainment industry.
Previous Experience at Madison Square Garden
Prior to her current role, Kristen worked as a Guest Experience Representative at Madison Square Garden Entertainment Corp. from 2018 to 2021. During her three years in this position, she developed skills in customer service and guest relations, contributing to the overall guest experience at the venue.
Educational Background
Kristen Mauro obtained a Bachelor of Arts in English and Communications from the University of South Alabama, where she studied from 2013 to 2017. Additionally, she attended Macquarie University in 2015 for 11 months, furthering her studies in English and communications.
Diverse Work Experience
Kristen has a varied work history that includes roles in guest services and sales. She worked as a Front Office Assistant at Horizon Impressions from 2013 to 2017 and held positions such as District Manager at Beach Bum Long Island Tanning & Airbrush and Assistant Manager at Palm Beach Tan. She also gained experience as Event Staff with Live Nation Entertainment.
Coaching and Leadership Experience
From 2016 to 2017, Kristen served as the Head Lacrosse Coach for LOWER ALABAMA LACROSSE INC. This role allowed her to develop leadership skills and engage with the community through sports, showcasing her ability to manage teams and events.