Leonardo Mahecha
About Leonardo Mahecha
Leonardo Mahecha serves as the Guest Services Supervisor at The Madison Square Garden Company, a position he has held since 2019. He previously worked at T-Mobile and Aramark, gaining valuable experience in customer service and management roles.
Current Role at Madison Square Garden
Leonardo Mahecha has served as Guest Services Supervisor at The Madison Square Garden Company since 2019. In this role, he oversees guest services operations, ensuring a positive experience for visitors at one of the most iconic venues in the Greater New York City Area. His responsibilities include managing guest inquiries, addressing concerns, and coordinating with various departments to enhance service delivery.
Previous Experience at T-Mobile
Before joining The Madison Square Garden Company, Leonardo Mahecha worked at T-Mobile as an Assistant Retail Manager from 2013 to 2018. During his five-year tenure in Astoria, New York, he was responsible for supervising retail staff, managing inventory, and driving sales performance. His experience in retail management contributed to his skills in customer service and team leadership.
Background at Aramark and New York Mets
Leonardo Mahecha began his career in the hospitality sector at Aramark, where he served as Ownership Catering Supervisor at Citifield for the New York Mets from 2011 to 2012. In this position, he managed catering services during events, ensuring that food and beverage operations met the standards expected by guests. This role provided him with foundational experience in event management and customer engagement.