Martha De La Torre
About Martha De La Torre
Martha De La Torre is a Guest Services Supervisor at Madison Square Garden Entertainment Corp., where she has worked in various roles since 2018. She has a background in guest relations and research, having previously held positions at Columbia University Irving Medical Center and the New York Red Bulls.
Current Role at Madison Square Garden
Martha De La Torre currently serves as the Guest Services Supervisor at Madison Square Garden Entertainment Corp. since 2021. In this role, she oversees guest services operations, ensuring a positive experience for visitors. Her responsibilities include managing a team and coordinating services to enhance guest satisfaction at one of the most iconic venues in the United States.
Previous Experience at Madison Square Garden
Martha De La Torre has held multiple positions at Madison Square Garden Entertainment Corp. prior to her current role. She worked as a Guest Relations and Disabled Services Coordinator from 2019 to 2020, and as an Associate in Guest Services and Disabled Services from 2018 to 2019. Additionally, she served as a Guest Services Coordinator from 2020 to 2021, contributing to the organization’s commitment to providing excellent service.
Background in Healthcare and Research
Before her career in guest services, Martha De La Torre worked at Columbia University Irving Medical Center. She was a Research Assistant from 2010 to 2016, where she contributed to various research projects. Following this role, she served as a Laboratory Technician from 2016 to 2018, gaining valuable experience in a healthcare setting.
Educational Qualifications
Martha De La Torre earned her Bachelor of Science (B.S.) degree in Exercise Science and Sport Studies with a focus on Sport Management from Rutgers University, studying from 2012 to 2016. She also studied Spanish Language and Literature at Universidad de Salamanca for 11 months in 2015. Additionally, she obtained a certificate in Sports Industry Essentials from Columbia University in the City of New York.
Internship Experience
In 2016, Martha De La Torre gained practical experience as a Group Sales Intern with the New York Red Bulls for four months. This internship provided her with insights into the sports industry and enhanced her understanding of sales and customer engagement within a sports organization.