Sandra Kapell
About Sandra Kapell
Sandra Kapell serves as the Executive Vice President and Chief Administrative Officer at Madison Square Garden Entertainment Corp. She has extensive experience in human resources and organizational leadership, having previously held senior roles at MetLife, AIG, and Cablevision.
Current Role at Madison Square Garden
Sandra Kapell serves as the Executive Vice President and Chief Administrative Officer at Madison Square Garden Entertainment Corp. since 2016. In this role, she oversees various administrative functions and contributes to the strategic direction of the organization. Kapell is part of the leadership team that developed the Sphere, a $2.3 billion entertainment venue recognized for its advanced sound system and extensive LED screens.
Previous Experience at MetLife
Prior to her current position, Sandra Kapell worked at MetLife as Senior Vice President of Human Resources from 2004 to 2009. During her five years at the company, she was based in New York, New York, where she managed human resources functions and contributed to organizational development initiatives.
Background in Human Resources at AIG
Kapell held the position of Chief Human Resources Officer at AIG, specifically for Chartis, from 2009 to 2012. Her tenure at AIG included membership in the global executive management team, where she played a role in repaying a $2 billion loan to the US Government during the 2008 financial crisis.
Education and Academic Qualifications
Sandra Kapell earned a Master’s Degree in Public Policy & Education from Teachers College, Columbia University. She also holds a Bachelor's degree in English Literature from the University of Washington. Her academic background supports her expertise in policy development and organizational management.
Leadership and Coaching Expertise
In her current role, Kapell provides executive oversight and coaching for emerging leaders. She possesses deep technical expertise in areas such as cybersecurity, physical security, government affairs, and communications. Additionally, she manages over 30 collective bargaining agreements in New York City-based venues, focusing on budget management, forecasting, and policy changes.