Sean Feliciano
About Sean Feliciano
Sean Feliciano is a Game Stats IT Technician with extensive experience in IT support and customer service. He currently works at Madison Square Garden Entertainment Corp. and has held various roles in the IT field, including positions with the New York Mets and New York Liberty.
Current Role at Madison Square Garden
Sean Feliciano serves as a Game Stats IT Technician at Madison Square Garden Entertainment Corp. He has held this position since 2017, accumulating seven years of experience in the Greater New York City Area. In this role, he is responsible for managing game statistics and ensuring the smooth operation of IT systems during events.
Previous Experience in IT Support
Prior to his current role, Sean worked at the New York Mets as an Information Technology Associate from 2019 to 2020. He also served as a Game Stats IT Technician for the Westchester Knicks and the New York Liberty from 2017 to 2020. His experience includes providing IT support in high-traffic environments, demonstrating his capability in both Windows and Mac systems.
Education in Computer Information Systems
Sean Feliciano studied at City University of New York-Herbert H. Lehman College, where he earned a Bachelor of Science in Computer Information Systems. His studies spanned from 2016 to 2020, equipping him with foundational knowledge and skills in information technology.
Skills in IT Support and Customer Service
Sean possesses strong skills in IT support, customer service, and end-user support. His ability to think on the fly and manage challenges under pressure has been noted as a key strength in his professional roles. This skill set is essential for providing effective technical assistance in fast-paced environments.
Internship Experience at The New York Public Library
Sean gained early experience as a Library Page Intern at The New York Public Library from 2015 to 2016. This nine-month internship in the Bronx provided him with insights into customer service and operational support within a public service environment.