Shane Phillips
About Shane Phillips
Shane Phillips is a professional in guest relations with a background in writing and education. He has worked in various roles, including as a featured writer at RantSports and as a teacher's aide, while also utilizing SEO techniques to enhance online content.
Current Role at Madison Square Garden
Shane Phillips has been working at The Madison Square Garden Company in Guest Relations since 2014. In this role, he is responsible for ensuring a positive experience for guests attending events. His position involves interacting with patrons, addressing inquiries, and resolving issues to enhance customer satisfaction. He has accumulated significant experience in this capacity over the past ten years in the Greater New York City Area.
Experience at RantSports
Shane Phillips has been a Featured Writer at RantSports since 2015, contributing to the publication for nine years. Prior to this role, he served as a Sports Blogger from 2013 to 2015, where he developed a strong foundation in sports journalism. Throughout his time at RantSports, he has written over 400 published articles, utilizing SEO techniques to enhance web traffic and engage readers through unique storytelling.
Previous Employment History
Before his current roles, Shane Phillips worked in various positions in the Rochester, New York Area. From 2008 to 2013, he held multiple roles at Tops Markets, including Dairy/Frozen Clerk, Meat Department Clerk, Cashier, and Stockboy. Additionally, he served as a Teacher's Aid and Physical Education Assistant Teacher at Monroe 2-Orleans BOCES during the same period. In 2014, he briefly worked as a Sales Associate at Signpost.
Education and Academic Background
Shane Phillips studied at Syracuse University, where he earned a Bachelor of Science degree in Broadcast Journalism from 2009 to 2013. His academic background provided him with essential skills in communication and media. Prior to attending university, he completed his high school education at Hilton Central High School, where he participated in the Honors/Regents High School/Secondary Diploma Program from 2005 to 2009.