Steve Shaw
About Steve Shaw
Steve Shaw serves as the Supervisor of Premium Food & Beverage at Madison Square Garden Entertainment Corp. since 2022, bringing over twenty years of experience in the food and beverage industry, including previous roles in dining management and hospitality.
Current Role at Madison Square Garden
Steve Shaw serves as Supervisor of Premium Food & Beverage at Madison Square Garden Entertainment Corp. since 2022. In this role, he manages guest experiences at the HUB Loft and Caesars Sportsbook Lounge, which are private VIP suites. His responsibilities include overseeing food and beverage operations and ensuring high standards of service in one of the most recognized venues in the world.
Previous Experience in Hospitality
Prior to his current position, Steve Shaw worked at Aspire Lifestyles as Destination Manager - Dining & Partnerships from 2017 to 2022. He also held roles at Ten Lifestyle Concierge as Restaurant Specialist, Lifestyle Manager, and Membership Satisfaction Ambassador from 2010 to 2014. Additionally, he served as Destination and Dining Specialist at Aspire Lifestyles from 2014 to 2017, gaining experience in various locations including New York and San Francisco.
Educational Background
Steve Shaw holds a Master of Business Administration (MBA) with highest honors from Thunderbird School of Global Management, where he studied International/Global Studies from 1993 to 1995. He also earned a Bachelor's Degree in Industrial Engineering from Columbia University, studying from 1987 to 1991. His educational background supports his extensive experience in the hospitality and food and beverage sectors.
Industry Experience and Philosophy
With over twenty years of diverse experience in the food and beverage industry, Steve Shaw has held various roles, including bartender, food writer, banquet manager, and financial controller. He emphasizes a philosophy of hospitality as a dialogue, inspired by restaurant mogul Danny Meyer. This approach reflects his commitment to enhancing guest experiences and fostering meaningful interactions in the hospitality sector.