Taiasha Ingram
About Taiasha Ingram
Taiasha Ingram is a Senior Manager of Guest Services at Madison Square Garden Entertainment Corp., where she has worked for over two decades in various roles. She possesses strong team-building skills and expertise in event management, along with a background in business administration and guest services.
Current Role at Madison Square Garden
Taiasha Ingram serves as the Senior Manager of Guest Services at Madison Square Garden Entertainment Corp. since 2022. In this role, she oversees guest services operations, ensuring a high level of customer satisfaction. Her responsibilities include managing staff, developing service protocols, and enhancing the overall guest experience during events.
Previous Experience in Guest Services
Prior to her current position, Taiasha Ingram held various roles at Madison Square Garden Entertainment Corp. She worked as a Guest Services Manager from 2021 to 2022 and as a Guest Relations Supervisor from 2002 to 2021. In these roles, she focused on team building and fostering a collaborative work environment, which contributed to the efficiency of guest services.
Administrative Experience at Macy's Herald Square
Taiasha Ingram began her career as an Administrative Assistant at Macy's Herald Square in New York City, where she worked for one year from 2000 to 2001. This role provided her with foundational skills in administration and customer service, which she later applied in her guest services career.
Educational Background
Taiasha Ingram studied at the Art Institute of Fort Lauderdale, where she earned an Associate of Arts and Sciences (AAS) degree in Film/Video and Photographic Arts. She is currently pursuing a Bachelor's degree in Business Administration and Management at Capella University, a program she has been enrolled in since 2020.
Skills and Expertise
Taiasha Ingram possesses strong skills in team building and event management, which are essential in the hospitality and entertainment sectors. She is proficient in ADP Payroll, which enhances operational efficiency in guest services management. Her extensive experience in guest relations and supervision supports her ability to execute events seamlessly.