Gerardo Patino
About Gerardo Patino
Gerardo Patino is a Bilingual Concierge Associate at Garner Health in Austin, Texas, with a strong background in customer service and a keen interest in entrepreneurship. He previously worked at Postmates and Blizzard Entertainment, and he is currently pursuing Project Management certifications.
Work at Garner Health
Gerardo Patino has been serving as a Bilingual Concierge Associate at Garner Health since 2022. In this role, he utilizes his bilingual skills to assist clients effectively, ensuring clear communication and support. His position involves addressing client inquiries and providing tailored assistance, contributing to the overall customer experience at the company. Garner Health focuses on improving healthcare access and outcomes, and Patino's role is integral to maintaining client satisfaction.
Previous Experience at Postmates and Blizzard Entertainment
Before joining Garner Health, Gerardo Patino worked at Postmates by Uber as a Delivery Driver for five months in 2017 in San Antonio, Texas. He then transitioned to Blizzard Entertainment, where he served as a Bilingual Customer Service Representative from 2017 to 2022 in Austin, Texas. His experience in these roles has equipped him with strong customer service skills and the ability to communicate effectively with a diverse range of clients.
Education and Expertise
Gerardo Patino earned a Bachelor of Business Administration (BBA) with a focus on Entrepreneurship/Entrepreneurial Studies from The University of Texas at San Antonio. He studied there from 2012 to 2017, which provided him with a solid foundation in business principles and small business development. His academic background supports his interest in entrepreneurship and enhances his professional capabilities.
Pursuit of Project Management Certifications
Gerardo Patino is actively pursuing Project Management certifications as part of his career development. This initiative reflects his commitment to transitioning into a new career field, expanding his skill set, and enhancing his professional qualifications. The pursuit of these certifications indicates his dedication to continuous learning and professional growth.
Background in Customer Service
Gerardo Patino has a strong background in customer service, highlighted by his bilingual capabilities. His experience in various roles has allowed him to effectively engage with diverse client bases, enhancing communication and support. This background is a significant asset in his current position at Garner Health, where customer interaction is key to the organization's success.