Leighandra Shenk
About Leighandra Shenk
Leighandra Shenk is a Claims Concierge Supervisor at Garner Health, specializing in enhancing team performance and service delivery in the healthcare claims sector. With extensive experience in customer support and healthcare management, she has held various leadership roles, including positions at Uber and SimpleHealth.
Work at Garner Health
Leighandra Shenk currently serves as the Claims Concierge Supervisor at Garner Health, a position she has held since 2022. In this role, she leads a team focused on delivering exceptional service and support to members navigating healthcare claims. Her responsibilities include creating innovative processes to enhance team performance and service delivery within the healthcare claims sector.
Previous Experience at Uber
Leighandra Shenk worked at Uber in various capacities from 2014 to 2019. Initially, she served as a Greenlight Lead Expert for three years in Hampton Roads and Richmond. Following this role, she transitioned to the position of Greenlight Team Lead, where she worked for two years across multiple locations, including Hampton Roads, Richmond, Charlotte, and Raleigh.
Experience at SimpleHealth
At SimpleHealth, Leighandra Shenk held several roles from 2019 to 2022. She began as a Patient Experience Specialist for 11 months, then advanced to Patient Experience Lead for six months. In 2022, she took on the role of Patient Experience Programs Manager, where she worked remotely for seven months, focusing on enhancing patient experience initiatives.
Background in Risk Management
Leighandra Shenk has a background in risk management, having worked as a Risk Management Specialist at Langley Federal Credit Union from 2004 to 2012. This eight-year experience provided her with a solid foundation in managing risks and understanding complex operational processes.
Education and Community Involvement
Leighandra Shenk completed her Advanced Studies at Kecoughtan High School from 1996 to 2000. In addition to her professional roles, she serves as President Elect of the Junior League of Hampton Roads, where she contributes to community service initiatives and leadership development.