Dana Marie Ionno
About Dana Marie Ionno
Dana Marie Ionno serves as the Implementation Lead at Gastro Health, where she utilizes her extensive background in pharmacy and data entry to assess customer issues and implement effective solutions. With a history of training roles and a degree in Information Sciences and Technology from Penn State University, she excels in both classroom and webinar training environments.
Work at Gastro Health
Dana Marie Ionno has been serving as the Implementation Lead at Gastro Health since 2021. In this role, she utilizes her background in pharmacy and data entry to oversee implementation projects effectively. Prior to this position, she worked as a Health Information Manager Training Specialist at Gastro Health from 2019 to 2021. Her responsibilities included training teams and clients, leveraging her extensive experience in both classroom and webinar training formats.
Previous Experience at CVS Caremark Corporation
Before joining Gastro Health, Dana worked at CVS Caremark Corporation from 2005 to 2011. During her six years there, she held multiple roles including Rollout Support Trainer, Lead Technician Trainer, and Conversion Trainer. This experience in the Greater Philadelphia Area provided her with a strong foundation in customer support and training, which she applies in her current role.
Education and Expertise
Dana Marie Ionno earned her Bachelor of Applied Science (B.A.Sc.) in Information Sciences and Technology from Penn State University, completing her studies from 2002 to 2007. Her educational background complements her professional expertise in quality assurance and office support, which are essential for leading implementation projects.
Background in Training and Communication
Dana has extensive experience in training, having developed skills in both classroom and webinar formats. Her proactive communication skills and continuous follow-up practices are critical in maintaining and developing business relationships. This expertise is particularly beneficial in her role as Implementation Lead, where assessing customer problems and implementing solutions is essential.
Additional Experience
In addition to her roles at CVS Caremark and Gastro Health, Dana worked briefly at Kimmel Center, Inc. in 2006, where she was involved in Web Services for four months. This diverse experience contributes to her comprehensive skill set in implementation and support.