Matt Sweeney
About Matt Sweeney
Matt Sweeney is a Support Specialist at Gather, where he has worked since 2021. He has a background in customer support from his previous roles at Apple and Lush Fresh Handmade Cosmetics, and he enjoys photography and mentoring others.
Work at Gather
Matt Sweeney has been employed at Gather as a Support Specialist since 2021. In this role, he provides assistance and solutions to customer inquiries, leveraging his experience and skills to enhance user satisfaction. His tenure at Gather spans three years, during which he has contributed to the team's effectiveness and customer engagement.
Previous Experience at Apple
Before joining Gather, Matt worked at Apple as a Product Zone Pro from 2015 to 2019. In this position, he focused on customer service and product knowledge, helping customers navigate their purchases and resolve issues. His four years at Apple provided him with valuable experience in a fast-paced retail environment.
Experience at Lush Fresh Handmade Cosmetics
Matt served as a Floor Lead at Lush Fresh Handmade Cosmetics North America from 2013 to 2015 in the Greater Philadelphia Area. In this role, he was responsible for overseeing store operations and ensuring customer satisfaction. His experience at Lush contributed to his development in team leadership and customer engagement.
Education Background
Matt attended Lower Cape May Regional High School from 2007 to 2011. This educational background laid the foundation for his future career and skill development.
Skills and Hobbies
Matt has developed skills in empathy and complex problem-solving through his various roles in customer service. He enjoys mentoring and training new specialists, focusing on their professional growth. In addition to his professional pursuits, he engages in photography as a hobby, particularly capturing images of his dog.