Shannon Tate
About Shannon Tate
Shannon Tate is a Programme Coordinator at Gattaca, where she has worked since 2019. She has a strong background in customer service, credit control, and compliance, with experience in both B2B and B2C environments.
Work at Gattaca
Shannon Tate has been employed at Gattaca as a Programme Co-ordinator since 2019. In this role, she has contributed to various projects and initiatives, demonstrating her organizational skills and ability to manage multiple tasks effectively. Her position involves coordinating programs and supporting colleagues across different levels within the organization. Tate's experience at Gattaca reflects her commitment to placing clients at the heart of the company's operations.
Previous Experience at Boom! Credit Union
Before joining Gattaca, Shannon Tate worked at Boom! Credit Union as the Leader of Credit Control for a period of two months in 2017. During her time there, she was responsible for overseeing credit control processes and implementing strategies to improve financial management. This role provided her with valuable experience in the financial sector and enhanced her organizational capabilities.
Previous Experience at Cabot Financial
Shannon Tate served as a Litigation Customer Consultant at Cabot Financial from 2014 to 2017. Over the course of three years, she developed her skills in customer service and complaint handling. This position allowed her to engage with clients directly, both in writing and over the phone, enhancing her interpersonal communication abilities.
Education and Expertise
Shannon Tate studied at The College of Richard Collyer and Millais School. Her educational background has equipped her with the knowledge and skills necessary for her career. Tate is highly organized and proficient in MS Office, demonstrating her IT literacy. She has experience with bespoke CRM systems and is knowledgeable about FCA guidelines, which she has supported and managed in her previous roles.
Interpersonal Skills and Client Focus
Shannon Tate possesses strong interpersonal skills, which she utilizes in both telephone and face-to-face interactions. She is adept at formal written communication, particularly in handling complaints and providing final responses. Tate emphasizes the importance of placing clients at the center of her work, drawing on her extensive experience with both B2B and B2C clients to foster positive relationships.