Daniela Hendricks
About Daniela Hendricks
Daniela Hendricks serves as the Chief Commercial Officer (CCO) and Chief People Officer (CPO) at Gebrüder Weiss, where she focuses on enhancing operational efficiency and compliance. With a background in airfreight customer service and a commitment to paperless processes, she has implemented significant initiatives, including ISO 14001 Certification.
Current Role at Gebrüder Weiss
Daniela Hendricks serves as the Chief Commercial Officer (CCO) and Chief People Officer (CPO) at Gebrüder Weiss, a position she has held since 2017. In this role, she is responsible for leading initiatives that enhance operational efficiency and compliance within the organization. Hendricks organizes Operational SOP Workshops and Brokerage Conferences aimed at improving team performance. She also oversees the implementation of compliance directives and customer advisories, ensuring that the company adheres to regulatory standards.
Previous Experience at Gebrüder Weiss
Before her current role, Daniela Hendricks worked at Gebrüder Weiss GmbH from 1996 to 2001 as an Airfreight Import Customer Service representative. This five-year tenure in Vienna, Austria, provided her with foundational experience in the logistics and transportation sector. Her early career at Gebrüder Weiss contributed to her understanding of customer service dynamics within the airfreight industry.
Education and Expertise
Daniela Hendricks studied at Handelsakademie Neusiedl/See in Austria from 1989 to 1994. This educational background has equipped her with essential skills in business management and compliance. Her expertise extends to developing training programs that enhance internal education on core compliance matters, reflecting her commitment to continuous improvement and regulatory adherence.
Achievements in Operational Efficiency
In her role at Gebrüder Weiss, Daniela Hendricks has led the implementation of paperless operational Standard Operating Procedures (SOPs) to streamline processes. She proactively identifies value-added opportunities to improve efficiencies, minimize compliance risks, and reduce costs. Additionally, she has successfully implemented ISO 14001 Certification and its associated processes, demonstrating her focus on operational excellence and sustainability.