Gianni Brafa
About Gianni Brafa
Gianni Brafa serves as a Customer Service Supervisor at both IPSEN AIR LOGISTICS GmbH and Gebrüder Weiss, bringing over six years of experience in customer service management in the Frankfurt/Rhein-Main area.
Work at IPSEN AIR LOGISTICS GmbH
Gianni Brafa has been employed at IPSEN AIR LOGISTICS GmbH since 2018. In the role of Customer Service Supervisor, he has contributed to the company's operations for six years. His responsibilities include overseeing customer service processes and ensuring client satisfaction within the Frankfurt/Rhein-Main region.
Work at Gebrüder Weiss
Since 2020, Gianni Brafa has held the position of Customer Service Supervisor / Leiter Customer Service at Gebrüder Weiss. Over the course of four years, he has been instrumental in managing customer service initiatives, focusing on enhancing service quality and operational efficiency.
Professional Experience
Gianni Brafa possesses extensive experience in customer service management. His roles at both IPSEN AIR LOGISTICS GmbH and Gebrüder Weiss highlight his expertise in supervising customer service teams and implementing effective service strategies. This experience has equipped him with the skills necessary to address customer needs and improve service delivery.