(Mr.) Oliver Ruscheweyh

Customer Service Manager @ Gebrüder Weiss

About (Mr.) Oliver Ruscheweyh

Oliver Ruscheweyh serves as a Customer Service Manager at Gebrüder Weiss in Düsseldorf, where he specializes in managing customer relationships across various logistics channels. He has a background in logistics education and is skilled in data analysis and process optimization.

Work at Gebrüder Weiss

Oliver Ruscheweyh has been serving as the Customer Service Manager at Gebrüder Weiss since 2020. In this role, he is responsible for overseeing customer relationships and ensuring high levels of service across various logistics channels. His position is based in Düsseldorf, Nordrhein-Westfalen, Deutschland, where he has contributed to the company's operations for four years.

Education and Expertise

Oliver Ruscheweyh studied at Walter-Eucken-Berufskolleg Düsseldorf, where he achieved a qualification in Spedition und Logistik. This educational background has equipped him with the necessary skills and knowledge to excel in the logistics and customer service sectors.

Background

Oliver Ruscheweyh specializes in managing customer relationships across multiple logistics channels, including export airfreight, seafreight, and truck export. His experience in these areas allows him to effectively address customer needs and enhance service delivery.

Achievements in Customer Service

In his role, Oliver Ruscheweyh has developed proficiency in processing claims and managing receivables, which contributes to efficient financial operations within the company. He is also skilled in creating Standard Operating Procedures (SOPs) that streamline logistics processes, improving overall operational efficiency.

Networking and Collaboration

Oliver Ruscheweyh actively networks with partners and colleagues to foster collaborative business relationships. This approach enhances communication and cooperation within the logistics industry, benefiting both his organization and its clients.

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