Semir Alić
About Semir Alić
Semir Alić is a customer service professional with a strong educational background in business administration and economics. He has experience in sales and account management, having worked at Datalab for five years in various roles.
Work at Gebrüder Weiss
Semir Alić holds a position in Customer Service at Gebrüder Weiss. His role involves managing customer inquiries and ensuring satisfaction through effective communication and problem-solving skills. The company is known for its logistics and transportation services, where customer service plays a crucial role in maintaining client relationships.
Education and Expertise
Semir Alić studied at Gea College - Faculty of Entrepreneurship, where he earned a Master's degree in Business Administration and Management from 2012 to 2015. Prior to this, he completed a Bachelor's degree in Economics and Business at the same institution from 2007 to 2011. His educational background provides him with a solid foundation in business principles and management strategies.
Background in Sales and Account Management
Semir Alić has a background in sales and account management, having worked at Datalab from 2011 to 2016. He began as a Salesman from 2011 to 2013, where he developed skills in customer engagement and sales strategies. He then advanced to the role of Key Account Manager from 2013 to 2016, focusing on managing key client relationships and driving business growth.
Professional Experience at Datalab
During his tenure at Datalab, Semir Alić gained valuable experience in the technology and software industry. His roles involved direct interaction with clients, understanding their needs, and providing tailored solutions. This experience contributed to his expertise in customer service and account management.