Stephanie Ma
About Stephanie Ma
Stephanie Ma is a Business Development Manager at Gebrüder Weiss in Hong Kong, a position she has held since 2017. She has previous experience as a Customer Coordinator at AO Freight HK Ltd and as a Customer Service Representative at United Airlines.
Work at Gebrüder Weiss
Stephanie Ma has been serving as a Business Development Manager at Gebrüder Weiss since 2017. In this role, she focuses on developing and implementing strategies to enhance business growth and customer engagement. Her responsibilities include identifying new market opportunities and fostering relationships with clients in Hong Kong. Under her management, the company has aimed to strengthen its position in the logistics and transportation sector.
Previous Experience at AO Freight HK Ltd
Prior to her current role, Stephanie Ma worked at AO Freight HK Ltd as a Customer Coordinator from 2003 to 2006. During her three years in this position, she was responsible for managing customer inquiries and ensuring efficient communication between clients and the logistics team. This experience provided her with a solid foundation in customer service and logistics operations.
Experience at United Airlines
Stephanie Ma began her career in the airline industry, working as a Customer Service Representative at United Airlines from 1997 to 2003. Over six years, she developed her skills in customer relations and service management, handling various customer inquiries and resolving issues effectively. This role contributed to her expertise in customer service within the transportation sector.
Career Overview
Stephanie Ma has over 20 years of experience in customer service and business development within the logistics and transportation industries. Her career trajectory includes significant roles at United Airlines and AO Freight HK Ltd before her current position at Gebrüder Weiss. This extensive background has equipped her with a comprehensive understanding of customer needs and market dynamics.