Tolga Yazıcıoğlu
About Tolga Yazıcıoğlu
Tolga Yazıcıoğlu is an IT Manager with extensive experience in managing IT operations and support across multiple locations in Turkey. He has a background in computer engineering and is currently pursuing a master's degree in Game Development Technologies.
Current Role as IT Manager
Tolga Yazıcıoğlu currently serves as the IT Manager at Gebrüder Weiss, a position he has held since 2021. In this role, he manages IT operations across four distinct locations in Turkey, including the main office, warehouse, airport office, and Izmir office. He oversees the management of handheld scanners and Zebra printers in the warehouse and is responsible for planning schedules to accommodate growing infrastructure needs. Additionally, he provides ticket-based support for IT issues and serves as a key user and trainer for the myCRM system.
Previous Experience at Gebrüder Weiss
Prior to his current role, Tolga Yazıcıoğlu worked at Gebrüder Weiss as the IT Service Desk Lead from 2016 to 2019. During his tenure, he was responsible for managing IT support services and ensuring efficient operations within the IT department. His experience in this role laid the foundation for his current managerial position.
Education and Expertise
Tolga Yazıcıoğlu studied at İstanbul Ticaret Üniversitesi, where he earned a Bachelor's degree in Computer Engineering from 2003 to 2009. He then pursued further education at Bahcesehir University, focusing on Game Development Technologies, where he is currently working towards a Master's degree since 2021. His educational background provides him with a strong foundation in IT and technology.
Career History in IT Support
Tolga Yazıcıoğlu has extensive experience in IT support roles. He worked at Xerox as an IT Supervisor and IT Support Specialist from 2014 to 2016. He also held the position of IT Support Team Manager at Teleperformance for three months in 2021. His earlier experience includes serving as the IT Support Assistant at LG Electronics from 2012 to 2014 and as the IT Support Unit Manager at Eti from 2019 to 2021. This diverse background has equipped him with a comprehensive understanding of IT operations and support.
Training and Development Roles
In addition to his technical roles, Tolga Yazıcıoğlu has contributed to training and development within the IT field. He worked as an Assistant Trainer at Bilge Adam for four months in 2012, where he assisted in training programs. His experience as a key user and trainer for the myCRM system further highlights his commitment to knowledge sharing and skill development within the organization.