Andrew Fredrick
About Andrew Fredrick
Andrew Fredrick is an Associate in Customer Experience at Gemini with a background in customer service and technical support roles.
Title
Andrew Fredrick is currently serving as an Associate in Customer Experience at Gemini. He has been with the company since 2019.
Professional Experience at Gemini
Andrew Fredrick joined Gemini in 2019 as an Associate in Customer Experience. In this role, he contributes to customer and provider success by implementing and maintaining proprietary software. His work involves optimizing claims processing systems and resolving issues related to online transmissions.
Previous Roles and Industry Experience
Before joining Gemini, Andrew Fredrick worked at WPS Health Solutions as an EDI Help Desk associate from 2018 to 2019. Prior to that, he was a Supply Assistant at the American Red Cross in Madison, Wisconsin from 2017 to 2018. He also has experience working as a bartender at State Street Brats from 2014 to 2016 and as a Customer Care Agent at Gannet Wisconsin Media from 2010 to 2011. In 2009, he served as a Stock Clerk at Goodwill Industries International in Grand Chute, WI.
Educational Background
Andrew Fredrick earned a Bachelor's degree in Geography from the University of Wisconsin-Madison. He completed his degree in four years, from 2012 to 2016.
Skills and Expertise
Andrew Fredrick has expertise in optimizing claims processing systems and resolving issues related to online transmissions. He is experienced in navigating and administering TSO mainframe programs.