Bryan P.
About Bryan P.
Bryan P. is a Credit Card Operations and Client Support Associate at Gemini with a background in environmental science and sustainability.
Current Role at Gemini
Bryan P. serves as a Credit Card Operations and Client Support Associate at Gemini, a role he has held since 2021. He is based in New York, New York. Within this position, Bryan has been instrumental in enhancing the customer experience by project managing the provisioning of digital wallets for the Gemini Credit Card. Additionally, he has created a verification and activation process and facilitated training and process documentation for various vendors and internal teams. He has also supported the Gemini Green initiative aimed at offsetting blockchain carbon emissions.
Previous Experience at Apple
Bryan P. worked at Apple from 2016 to 2021, holding multiple roles in different departments. As an Executive Relations Specialist, he managed high-priority customer interactions in Cupertino, California. Concurrently, he operated as a Fraud Prevention Analyst and Real Estate & Development Sustainability Innovator in Greater New York City Area. These roles collectively spanned his focus on customer relations, fraud prevention, and sustainability innovation within Apple's vast operational framework.
Education and Academic Background
Bryan P. holds a Master of Science in Environmental Technology & Sustainability from New York Institute of Technology, completed between 2020 and 2022. He also earned a Bachelor's Degree in Environmental Science from Boston University, where he studied from 2012 to 2016. His academic background underpins his professional expertise in environmental sustainability and operational efficiency.
Early Career and Internships
Earlier in his career, Bryan P. held various positions that provided a broad foundation of experience. During 2016, he worked as a Corporate Social Responsibility Analyst at Boston University for 11 months in Boston, MA. In 2015, he participated in the Boston University Tropical Ecology Program as a Student/Environmental Scientist in Ecuador for four months. Bryan also held internships at Cold Spring Harbor Fish Hatchery & Aquarium as an intern for one month in 2014, and at Press Here Publicity as a Publicist/Administrative Assistant to the President from 2014 to 2015.
Role at Vector Marketing
In 2012, Bryan P. worked as a Customer Service Specialist/Sales Representative at Vector Marketing. This role in the Greater New York City Area provided him with an early entry into customer service and sales, helping to develop foundational skills that would benefit his later professional endeavors.