Ryder Gamble
About Ryder Gamble
Ryder Gamble is an Associate in Customer Support at Gemini with experience in customer experience and management roles at Voyager and other companies.
Current Position at Gemini
Ryder Gamble is currently employed as an Associate in Customer Support at Gemini. He began his role there in 2023. His responsibilities involve addressing customer service inquiries, managing customer accounts, and ensuring a high level of satisfaction among clients.
Previous Role at Voyager
Ryder Gamble previously worked at Voyager from 2021 to 2023. Initially, he joined as a Customer Experience Associate for 10 months before being promoted to Customer Experience Lead for one year. At Voyager, his role included developing fraud prevention strategies and managing client accounts. He was responsible for leading a team of 12 associates and was involved in training future employees, enhancing his leadership and team management skills.
Internship at Managed Technology
From 2020 to 2021, Ryder Gamble interned at Managed Technology in Smithtown, New York. During his 10-month tenure, he gained valuable experience in various aspects of the technology sector, providing a strong foundation for his future roles in customer support and experience management.
Sales Experience at Bottles & Cases
Ryder Gamble worked as a Sales Associate at Bottles & Cases for four months in 2019-2020. In this role, he was responsible for assisting customers with their purchases, managing inventory, and ensuring a positive shopping experience. This position helped him develop strong customer service and sales skills.
Education at Farmingdale State College
Ryder Gamble completed his Bachelor of Science in Business Management at Farmingdale State College. His academic background provided him with a solid understanding of business principles and management strategies, which he has applied effectively in his professional roles.
Technical Skills and Proficiency
Ryder Gamble is proficient in using various customer service and management tools including Zendesk, KYC, Sift, and all Microsoft applications. These technical skills have enabled him to efficiently manage customer inquiries, accounts, and lead teams in his previous and current roles.