Thomas Ely
About Thomas Ely
Thomas Ely is a Workspace Analyst based in El Cajon, California, with over seven years of experience in IT support. He has worked at General Atomics since 2018 and has previously held positions at Dexcom and Qualcomm.
Work at General Atomics
Thomas Ely has been employed at General Atomics since 2018, serving as a Workspace Analyst. In this role, he contributes to the company's operations in the tech industry from his base in El Cajon, California. His responsibilities include analyzing and optimizing workspace environments to enhance productivity and efficiency. His tenure at General Atomics spans over six years, during which he has applied his expertise in IT support to improve the user experience within the organization.
Education and Expertise
Thomas Ely studied at UEI, where he gained foundational knowledge that supports his career in IT. He possesses over seven years of experience in computer repair, installation, and troubleshooting. His educational background, combined with practical experience, has equipped him with the skills necessary to excel in various IT support roles.
Background in IT Support
Thomas Ely has a strong background in IT support and desktop support, having worked in multiple roles across different organizations. His career includes significant positions at Dexcom and Qualcomm, where he developed his technical skills and gained valuable experience in the field. This diverse background has contributed to his proficiency in addressing and resolving technical issues.
Previous Experience at Dexcom
Before joining General Atomics, Thomas Ely worked at Dexcom as a Desktop Support Technician II from 2015 to 2017. In this role, he was responsible for providing technical support and assistance to users, ensuring that desktop systems operated efficiently. His experience at Dexcom further solidified his expertise in desktop support and IT troubleshooting.
Experience at Qualcomm
Thomas Ely's career in IT began at Qualcomm, where he worked as an IT Support Analyst Associate from 2011 to 2015. During his four years at Qualcomm, he gained hands-on experience in IT support, which laid the groundwork for his future roles in the industry. His time at Qualcomm contributed to his understanding of complex IT systems and user support.