Brittany Wolf
About Brittany Wolf
Brittany Wolf is the Customer Operations Manager at General Mills in the Greater Minneapolis-St. Paul Area, with a background in logistics, manufacturing, and engineering.
Title at General Mills
Brittany Wolf currently holds the position of Customer Operations Manager at General Mills in the Greater Minneapolis-St. Paul Area.
Work Experience at General Mills
Brittany Wolf has extensive experience at General Mills, having worked in various capacities. Her roles included Logistics Planner from 2017 to 2019, Manufacturing Line Lead/Project Startup Manager from 2015 to 2017, and Manufacturing Engineering Associate from 2013 to 2015. She also interned as a Manufacturing and Engineering Associate in 2012.
Previous Internships
Earlier in her career, Brittany Wolf interned at Hallmark Cards, where she served as a Process Improvement Engineering Intern in Leavenworth, KS for one month in 2011 and as an Operations Engineering Intern in Kansas City, MO for three months in 2010.
Education Background
Brittany Wolf obtained her Bachelor of Science in Industrial Engineering from Iowa State University from 2008 to 2013. She also earned her Master of Business Administration from the same institution between 2011 and 2013. Additionally, she studied Engineering at Swansea University for 11 months in 2011.
Professional Certifications and Specializations
Brittany Wolf is a certified Six Sigma Black Belt with specialization in process improvement and operational efficiency.
Achievements in Customer Operations
While at General Mills, Brittany Wolf implemented a customer satisfaction improvement program that resulted in a 15% increase in customer retention and led a cross-functional team to streamline supply chain processes, significantly reducing operational costs by 10%.
Conference Presentations
Brittany Wolf presented a case study on supply chain optimization at the 2022 Supply Chain Management Conference.
Mentoring Activities
Outside of her professional duties, Brittany Wolf volunteers as a mentor for young professionals through the Minneapolis-St. Paul Business Mentorship Program.