Derek Carter
About Derek Carter
Derek Carter is an IT Support Analyst at General Mills in Mississauga, ON, with over 20 years of experience in various IT support and technical roles.
Current Position at General Mills
Derek Carter has been working as an IT Support Analyst at General Mills in Mississauga, ON since October 2012. In this role, he is responsible for providing technical support and resolving IT-related issues for the company's staff. With his extensive experience and skills in IT support, Derek plays a key role in maintaining the technological infrastructure at General Mills.
Experience at TekNetworks, Canada
Derek Carter is the Owner and Lead Technician at TekNetworks, Canada. In this capacity, he oversees the company's operations and leads the technical support team. His responsibilities include managing client relationships, troubleshooting complex technical issues, and ensuring that the company delivers high-quality IT solutions to its clients.
Past Experience at TeleGlobal Consulting Group Inc.
From 2011 to 2012, Derek Carter worked as a Sr. Helpdesk Analyst at TeleGlobal Consulting Group Inc. During his tenure, he provided advanced helpdesk support to clients, resolving issues related to software, hardware, and network systems. His role was pivotal in helping clients maintain uninterrupted IT operations.
Educational Background
Derek Carter studied at George Brown College from 2009 to 2011. Additionally, he attended Barrie Learning Centre earlier in his academic career. His formal education has provided him with a solid foundation in IT and technical support.
Professional Certifications
Derek Carter holds several professional certifications that enhance his expertise in the IT field. He is a BlackBerry Certified Support Associate and a Watchguard Certified System Professional. Currently, he is pursuing a CCNA certification to further solidify his technical skills and industry knowledge.