Gideon D'silva
About Gideon D'silva
Gideon D'silva is the Sr. Manager of Governance (HR, Finance & Corporate Solutions) at General Mills in Mumbai, India, with 20 years of experience in operations excellence and service delivery management.
Current Position at General Mills
Gideon D'silva is currently serving as the Sr. Manager - Governance (HR, Finance & Corporate Solutions) at General Mills, located in Mumbai, Maharashtra, India. In this role, he focuses on overseeing governance aspects within Human Resources, Finance, and Corporate Solutions, ensuring alignment with organizational strategies and objectives.
Previous Roles at General Mills
Prior to his current role, Gideon D'silva held multiple positions at General Mills. He served as Technology Solutions Manager - Finance HR & Governance from 2020 to 2021, Manager - Enterprise Business Solutions from 2018 to 2020, Program Leader in 2017, Manager - Order to Cash from 2015 to 2016, and Assistant Manager from 2012 to 2015. During his tenure, he accumulated extensive experience in various facets of governance, technological solutions, and business operations.
Experience at Capita SIP Services and JPMorgan Chase
Gideon D'silva worked as Manager Operations at Capita SIP Services from 2008 to 2012. Before that, he was a Team Manager at JPMorgan Chase from 2003 to 2008, where he developed skills in operations excellence and hybrid service delivery management. These roles allowed him to build a strong foundation in managing complex operations and leading diverse teams.
Educational Background
Gideon D'silva studied at the University of Mumbai, where he earned a Bachelor of Commerce degree in Accounts from 1996 to 2001. His academic background in commerce provided a strong basis for his career in finance and HR technologies.
Professional Skills and Expertise
With 20 years of experience, Gideon D'silva is proficient in operations excellence, hybrid service delivery management, cost leadership, talent management, and HR and finance technologies. He is adept at managing and leading large teams, creating procedures and service standards for business excellence, and ensuring high-quality customer experiences. His skills also include resolving escalations efficiently and fostering a positive work environment that enhances team performance.