Ian Anderson
About Ian Anderson
Ian Anderson is an Advanced IT Site Lead at General Mills in Minneapolis, Minnesota, with over a decade of experience in IT support and service desk roles.
Current Position at General Mills
Ian Anderson is currently serving as the Advanced IT Site Lead at General Mills in Minneapolis, Minnesota. In addition to this role, he also holds positions as a Service Desk Specialist and a Service Desk Analyst within the same organization. He has been with General Mills since March 2018, contracted via Robert Half Technologies. His various roles demonstrate his versatility and depth of expertise in IT support and service desks within a large corporate environment.
Previous Experience at Robert Half
Prior to his current position at General Mills, Ian Anderson worked as a Service Desk Analyst at Robert Half in Menlo Park, California. His tenure at Robert Half lasted for six months, from 2015 to 2016. This role allowed him to gain valuable insights and hands-on experience in IT service desk functions in a dynamic work environment.
Earlier Role at Ng2 Network Guidance 2.0
From 2013 to 2015, Ian Anderson was employed as a Help Desk Analyst at Ng2 Network Guidance 2.0 in Minneapolis, Minnesota. His position at this firm, which specialized in network guidance, helped him develop a strong foundation in technical support and customer service skills, catering to smaller-scale operations.
Educational Background in Computer Science
Ian Anderson attended Graceland University, where he studied Computer Science. He earned his Bachelor of Science degree after completing his studies from 2007 to 2011. His academic background provided him with a solid foundation in computer science principles, which has been instrumental in his professional IT endeavors.
Over a Decade of IT Support Experience
With over a decade of experience in IT support and service desk roles, Ian Anderson has built a robust career through various positions across different types of organizations. His experience spans working with both large corporations like General Mills and smaller network guidance firms such as Ng2 Network Guidance 2.0. This extensive background highlights his adaptability and comprehensive understanding of IT support requirements.