Markeys Jordan
About Markeys Jordan
Markeys Jordan is a Service Desk Analyst at General Mills in Minneapolis, Minnesota, with extensive experience in technical support roles at Wells Fargo, Yp, and Xcel Energy.
Company
Markeys Jordan currently works at General Mills as a Service Desk Analyst in Minneapolis, Minnesota, United States. General Mills is a prominent global food company known for its wide range of consumer products.
Title
Markeys Jordan holds the position of Service Desk Analyst. In this role, he provides support for Virtual Desktop Infrastructure (VDI) and Virtual Private Network (VPN) configurations, Air Watch configuration and support for mobile device management, and walk-up front desk support for immediate technical assistance.
Previous Work Experience
Markeys Jordan has gathered substantial experience in the technical support and systems administration fields. He worked at Wells Fargo as a Technical Service Specialist for nine years, from 2005 to 2014 in San Francisco, California. Prior to that, he held the position of Help Desk Technician at YP for one year in Atlanta, Georgia, in 2000 to 2001. Additionally, he worked as a Systems Administrator at Xcel Energy in Minneapolis, Minnesota.
Education and Expertise
Markeys Jordan earned an Associate of Arts degree in Information Systems from ITT Technical Institute, where he studied from 2010 to 2014. Earlier, he attended the Minnesota School of Business from 2001 to 2003. His educational background supports his expertise in providing full desktop support for residential and remote employees, Air Watch configuration, and VDI & VPN configurations.