Mike Kohn
About Mike Kohn
Mike Kohn is an IT Senior Specialist in Infrastructure Ops Voice at General Mills, with extensive experience in telecommunications and networking.
Current Role at General Mills
Mike Kohn currently holds dual roles at General Mills in Golden Valley. One of his positions is IT Senior Specialist-Infrastructure Ops Voice, where he is responsible for managing and maintaining voice communications infrastructure. In addition, he works as a Telecommunications Technical Specialist-Employee Experience in GMI WHQ. In these roles, he leverages his expertise in telecommunications and IT infrastructure to enhance operational efficiency and employee experience.
Employment History at Century College
Mike Kohn has an extensive employment history with Century College in White Bear Lake, where he held multiple positions over several years. His roles included Telecommunications Specialist from 2008 to 2014, Information and Telecommunications Adjunct Faculty from 2011 to 2012, Help Desk Specialist from 2007 to 2008, and Computer Lab Assistant from 2006 to 2007. These roles allowed Mike to develop a broad range of skills in telecommunications, IT support, and educational instruction.
Experience at Normandale Community College
Mike Kohn served as a Telecom Voice Administrator at Normandale Community College in Bloomington, Minnesota, from 2014 to 2016. In this role, he was responsible for managing the voice communication systems. His duties likely included overseeing the setup, configuration, and maintenance of voice technologies, ensuring effective communication infrastructure for the institution.
Educational Background
Mike Kohn studied Business Administration and Management at Metropolitan State University, where he obtained a Bachelor's Degree. His academic background provided him with essential knowledge that he has applied throughout his career in telecommunications and IT support roles.
Technical Expertise and Skills
Mike Kohn has extensive experience with various voice platforms, including Avaya Definity, Cisco Unified Communications Manager, and Microsoft Lync, accumulating over seven years of hands-on experience. He is also skilled in Microsoft Active Directory, Exchange Server (Unified Messaging), and Lync Server 2010/2013. Furthermore, Mike has over five years of networking experience, proficient in managing a Cisco switch/router backbone for both wired and wireless networks. His expertise extends to Cisco TelePresence endpoints, from small desktop units to large-scale, immersive multi-camera rooms.