Natalie Brochu
About Natalie Brochu
Natalie Brochu is a Customer Supply Chain - CS Operations Specialist at General Mills in Toronto, Ontario, Canada, with extensive experience in operations, customer service, and supply chain management across various industries.
Current Position at General Mills
Natalie Brochu is currently employed at General Mills as a Customer Supply Chain - CS Operations Specialist located in Toronto, Ontario, Canada. Her role focuses on ensuring efficient supply chain operations, maintaining a robust customer service workflow, and optimizing logistical processes.
Previous Employment at Dell Technologies
Natalie Brochu has a substantial career history with Dell Technologies, spanning over two decades in various roles. Most notably, she served as an Operations Management Specialist from 2011 to 2020 in the Remote: Toronto, ON area and Panama City, Panama. She also held the position of Supervisor - Service Parts and Extended Warranty from 2002 to 2011 in Remote and Toronto, ON areas, and began her tenure as a Bilingual Customer Service Representative from 1998 to 1999 in Toronto, Canada Area.
Diverse Professional Experience
Natalie has worked across multiple industries and roles. She was a Marketplace Operations Specialist at GEOTAB in 2021 for four months in Oakville, Ontario and served as an Interim Project Manager at Dell Technologies in 2020 for five months remotely. Additionally, she worked briefly as a Customer Service Representative at LCBO in Oshawa, Ontario, Canada in 2021.
Educational Background
Natalie Brochu holds a Certificate in Logistics, Materials, and Supply Chain Management from George Brown College, obtained in 2022. She also earned a Certificate in Business Administration from Durham College in 2021. Additionally, she achieved a Diploma in Police Foundation Program from Niagara College.
Skills and Competencies
Natalie Brochu is a seasoned professional with over a decade of remote work experience, thriving in contact centers and multicultural environments. She is adept at identifying areas for improvement and streamlining operational processes. Her proficiency in both English and French enables her to build strong relationships with customers and co-workers internationally. She has delivered operational excellence across Sales, Supply Chain, Operations, Manufacturing, Procurement, and Customer Service within the information technology and services industries.