Nathan Knaak
About Nathan Knaak
Nathan Knaak is a Sr. IT Specialist at General Mills with extensive experience in IT and communications, currently also working as a PCA at Accra in the Greater Minneapolis-St. Paul Area.
Professional Title and Current Roles
Nathan Knaak currently holds the position of Senior IT Specialist at General Mills in the Greater Minneapolis-St. Paul Area. Alongside his role at General Mills, he also works at Accra as a Personal Care Assistant (PCA) in the same region.
Previous Professional Experience
Nathan Knaak has accumulated significant experience in the IT sector through a variety of roles. He was an MS Communications Technical Analyst III at General Mills from 2015 to 2017. Prior to that, he served as an Advanced Diagnostics Engineer at NACR in Eagan, MN, from 2014 to 2015. Between 2012 and 2014, he worked as a Senior Support Engineer at Avtex Solutions, LLC. Earlier in his career, he was a PCA at In Home Personal Care from 2010 to 2014 and held multiple positions at Target, including Systems Engineer, Incident Manager, and Client Support Specialist from 2003 to 2010.
Education and Skills
Nathan Knaak earned his BA in Management of Information Systems from Augsburg University, studying there from 2003 to 2008. He also holds an AAS in Network Systems Administration from Ridgewater College, where he studied from 2000 to 2002. His technical skill set includes extensive experience with AudioCodes and Sonus voice gateways, expertise in managing and configuring Session Initiation Protocol (SIP), proficiency in using ADSI Edit for Active Directory management, and strong capabilities in configuring and managing Group Policy in Windows environments. He is also experienced in using Skype for Business for enterprise communication solutions.
Background in IT and Technical Specializations
Nathan Knaak's career in IT spans various technical specializations and roles. He has developed a robust skill set in managing voice gateways, specifically AudioCodes and Sonus, and possesses deep knowledge of Session Initiation Protocol (SIP). His expertise further extends to Active Directory management using ADSI Edit and Group Policy configuration within Windows environments. Moreover, his experience with Skype for Business highlights his competency in enterprise communication solutions.