Tomás Villanueva
About Tomás Villanueva
Tomás Villanueva is the Jefe De Logística De Almacén and Lider de Customer Service at General Mills, with over a decade of experience in customer service and logistics roles.
Title at Current Company
Tomás Villanueva currently holds the title of Jefe De Logã Stica De Almacã N at General Mills. He has been in this role since September 2018, overseeing the logistics operations within the warehouse division.
Current Role in Customer Service
Apart from his logistics responsibilities, Tomás Villanueva also serves as a Lider de Customer Service at General Mills. His dual roles involve managing both warehouse logistics and customer service processes, ensuring seamless integration between the two functions.
Previous Position as Customer Service Analyst
Tomás Villanueva worked as an Analista Customer Service at General Mills from 2012 to 2015. During his three years in this role, he developed a strong foundation in customer service operations, which later contributed to his expertise in customer service management.
Experience in the Automotive Industry
In 2012, Tomás Villanueva gained valuable experience in the automotive industry by working as an Asesor Comercial at Autofrance Peugeot. His tenure lasted five months, during which he honed his skills in commercial advising within the automotive sector.
Leadership Role at Atento
Before joining General Mills, Tomás Villanueva held a leadership position at Atento. From 2009 to 2012, he worked as a Team Lead, managing a team and ensuring the delivery of high-quality customer service. This three-year period was instrumental in developing his leadership and team management skills.