Tracey Biegert
About Tracey Biegert
Tracey Biegert is the Consumer Care Innovation Lead at General Mills in Golden Valley, Minnesota, with extensive experience in consumer care and application support.
Title
Tracey Biegert holds the title of Consumer Care Innovation Lead at General Mills.
Current Role at General Mills
Tracey Biegert is currently employed as the Consumer Care Innovation Lead at General Mills, based in Golden Valley, Minnesota, United States. Her role includes leading and participating in SCRUM activities such as sprint planning, stand-ups, grooming, testing, and deployments. She is also involved in leading research, strategy, and deployment of Salesforce Service Cloud implementation projects for the global Consumer Care team. Additionally, she collaborates closely with the senior leadership team and other departments to map an internal CRM tool designed to provide a seamless customer journey.
Past Roles at General Mills
Tracey Biegert has a long tenure at General Mills. Prior to her current role, she served as an IS Consumer Care Specialist from 2017 to 2021. Before that, she worked as an Application Support Analyst from 2009 to 2017. Her career at General Mills began in 2001 when she took on the role of System Coordinator, a position she held until 2009. These roles were all based in Golden Valley, Minnesota, United States.
Education and Training
Tracey Biegert pursued her education at St Cloud Technical and Community College, where she studied Computer Programming and earned an Associate of Arts and Sciences (AAS) degree from 1995 to 1998. Additionally, she has studied at Trailhead by Salesforce, equipping her with knowledge and skills crucial for her role in consumer care innovation and CRM tool development.