Valeri Paredes
About Valeri Paredes
Valeri Paredes is the Logistics & Customer Service Iberia e Italia at General Mills, managing logistics and customer service for the Spanish and Italian markets since 2007.
Company
Valeri Paredes is currently working at General Mills, a well-known multinational food company. Based in Madrid y alrededores, España, Paredes holds the position of Logistics & Customer Service Iberia e Italia. General Mills is renowned globally for a diverse brand portfolio, catering to a wide range of consumer food products.
Title
Valeri Paredes serves as Logistics & Customer Service Iberia e Italia at General Mills. In this role, Paredes oversees logistics and customer service operations for the Spanish and Italian markets. Key responsibilities include order management, incident handling, and maintaining service levels.
Education and Expertise
Valeri Paredes studied at Universidad de Murcia, where Paredes earned a Diplomatura in Contabilidad y gestión empresarial from 1991 to 1995. This educational background has provided Paredes with a strong foundation in accounting and business management principles, essential for the logistics and customer service roles.
Logistics and Customer Service Management
Since 2007, Valeri Paredes has been managing logistics and customer service for the Spanish and Italian markets at General Mills. Responsibilities include managing direct shipments to optimize costs, incident management related to deliveries and billing, including handling price discrepancies, returns, and penalties. Paredes also manages distributors and commission processes and handles commercial conditions and billing in an EDI environment.
Use of SAP and GDSN
Valeri Paredes utilizes SAP for order management, including both manual and EDI processes. Paredes is responsible for maintaining and updating the Global Data Synchronisation Network (GDSN), which ensures accurate data sharing between trading partners. These tasks are crucial for effective logistics and customer service operations.
Supervision and Reporting
In the role at General Mills, Valeri Paredes supervises logistics operators and monitors service levels and KPIs. Paredes reviews departmental KPIs and prepares sales reports, providing essential support to the commercial department with the goal of maintaining high service standards and operational efficiency.